Veteran Joshua Apodaca has high standards when it comes to running his business and says customers should too
From two guys and a pickup truck to a thriving business, Artificial Grass Masters is six years into its success in the industry because it views customer service just a little differently.
“We offer 24-hour support and have dedicated staff that communicates with customers so everyone is on the same page. We make sure that no one feels ignored, even in this quick-moving business. It’s about quality assurance,” says owner Joshua Apodaca.
Apodaca and his friend from the military Shawn Ramey saw a need in the Valley for artificial grass, which incorporates ease, beauty and creativity into any outdoor space. Being a marketer by trade, Joshua hired trusted employees and began to make great alliances. Coupled with a quality product, the business grew over time.
“We offer the best selections of our own premium line of artificial grass and putting greens, but we also offer artificial grass from all of our competitors to make sure you get the best price,” Joshua says.
Artificial Grass Masters has a commitment to offering the best materials, the very best grass and the most affordable pricing. Whether the customer is looking for residential grass, pet-friendly grass or a custom putting green, the knowledge and care brought to each of Joshua’s jobs is unsurpassed.
Veteran-owned businesses are a wonderful asset when choosing a vendor to complete a project. Joshua offers a warranty on his work and is hands-on with quality control. He offers a price-match guarantee and referral fees, plus everything he puts on the schedule this week will be completed in the next week or two. That’s a promise he keeps to customers.
Artificial Grass Masters understands that your outdoor space is an investment in the overall look and feel of your home, and that is a task he does not take lightly.
“You’re not just buying grass from us, you’re buying us as a company. We make sure everything goes well,” Joshua says.