Getting to Know Mallory Buxton, RN, BSN of Solos- Concierge Home Care 1

Will you tell a little about your background and how you got into the nursing field?

I grew up on a farm in South Dakota; my father is a third generation farmer. Being the oldest of three girls, responsibility came naturally to me. I loved the sciences in school, so the medical field was a logical progression for me. My mother is a nurse, and I knew I wanted to help people like she does.

Was nursing something that you were always 
passionate about?

I’ve always been passionate about medicine and the human body. After acceptance into the competitive nursing program at SDSU, I knew I had made the right choice. I especially loved the adrenaline of the ICU and ER.

Will you tell about your time working in the ICU and how that impacted your view of patient care?

I had the privilege of working at the Avera Heart Hospital of South Dakota for five years. This is where I was essentially “raised” in the field and it set the groundwork for the rest of my nursing career. When we moved to Arizona in 2014 I was taken aback by some of the standards of care in this larger market. I often felt helpless when the medical-surgical ICU was understaffed and unstable patients continued to flood in. I could also see that patients and family members were frustrated.

What inspired you to start Solos-Concierge Home Care?

I’ve seen outstanding patient care and I have witnessed not-so-great patient care; and I know what scenario I want to support. I started Solos to be a team captain for patients and families.

What do you hope to achieve with Solos?

Healthcare today is intimidating. My ultimate goal is to remove fear and replace it with confidence.

Why do you feel that it is important to advocate for and empower your clients?

There are many things that can slip through the cracks in medicine, especially when you add multiple medications and doctors for one patient. This isn’t because doctors or hospitals are bad. Patient loads have gone up with healthcare costs and staff are simply overworked. Nurses are being asked to care for all-time-high patient care loads. Patients need someone who can focus only on them.

In what ways do you do this through Solos?

I attend appointments and ask questions that clients might not think to ask. I think of possible complications and address them with the MD. By checking up on patients at home after surgery, I can identify concerns before they become problems. Solos is also intended to be a luxury service. I take a limited number of clients at any given time to assure the highest quality care is delivered.

What is the most rewarding part of your job?

There is no better feeling than seeing the look of relief on a client’s face when they say “I’m so glad you’re here.”

What are some of your passions outside of Solos?

I’m a huge animal advocate and love doting on our two dogs with my husband. I enjoy hot yoga and the great outdoors. My favorite place is our farm back in South Dakota.

For more information, please visit SolosHomeCare.com or call 602.919.7329